Blog

Jul 28, 2025

The right fit is crucial in both hiring and client relationships. Misalignment can waste time and energy, so clarity, communication, and shared values matter most. Not every talented candidate suits every role, and not every client is worth pursuing. The latest When Smart Business Matters article shares how to identify red flags, ask the right questions, and make smarter decisions from the start.

#WhenSmartBusinessMatters #HiringTips #ClientRelationships #MarketingWithPerspective #KMA

Jul 22, 2025

Not all complaints are valid, but every one deserves a professional response. This When Smart Business Matters article offers tips for handling chronic complainers and critics with calm and clarity. Learn how to tell the difference between real issues and noise, why your tone matters more than being right, and which phrases help diffuse tension instead of escalate it.

Jul 16, 2025

Marketing is more than promotion—it starts with strategy. This When Smart Business Matters post explains the updated 5 P’s of marketing and why getting the foundation right is key before diving into tactics.

Jul 09, 2025

Great leaders don’t have all the answers—they create environments where growth happens. In the latest When Smart Business Matters, discover what strong, balanced leadership really looks like and how to recognize when something’s off.

Jul 02, 2025

Meetings are everywhere—but are they effective? This week on When Smart Business Matters, we explore how to turn time-consuming meetings into productive sessions that drive real action for your team, your clients, and your business.

Jun 25, 2025

Customer service isn’t just a nicety—it’s a growth strategy. In this latest When Smart Business Matters post, discover practical tips to elevate your customer experience, from better listening to effective follow-up. Especially valuable for B2B companies looking to stand out and build lasting client relationships.

#SmartBusiness #CustomerExperience #ClientSuccess

Jun 13, 2025

Writing proposals is a necessary part of business—but often a time-wasting one when they don’t lead to results. In today’s fast-paced, distraction-heavy world, effective proposals must be clear, concise, and compelling. Instead of overwhelming with detail or slipping into sales mode, focus on just enough relevant information to connect and convert. Whether replying to an RFP or following a meeting, this article shares seven practical tips to help you craft proposals that actually win business.

Jun 12, 2025

Introducing When Smart Business Matters—a weekly series of practical insights for leaders, business owners, and professionals who want results, not fluff. In this no-nonsense kickoff, we tackle Proposals That Win—why most fall flat and how to make yours stand out by speaking the client’s language and cutting to the chase.



#WhenSmartBusinessMatters #ConsultingTips #ProposalsThatWin #MarketingStrategy #ClientEngagement