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February 28, 2024

Smiling Isn’t Just Nice

Smiling isn't just nice; it's hardwired in us to build better connections. Studies show our ancestors smiled to spark kindness, helping us evolve. Fast forward: whether you’re meeting someone in person, online, or on a call, a smile can make or break that first impression. It’s surprising, then, to find service staff, like restaurant hostesses, greeting without a smile. It sets a negative tone right off the bat. Even on Zoom or a phone call, you can 'hear' a smile. Pro tip for important calls? Smile in front of a mirror. It changes how you come across, improving the interaction. A smile is simple but powerful, cutting through every mode of communication to enhance our connections. How am I doing? 

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